1. Get a Quote!

All your Quotes are stored away in your Customer Zone for approximately 72 hours. From the 'Quotes' section, you'll find a summary of all your previous Quotes. To select one, click the reference number to see a detailled summary of the Quote before booking

Missing child seats? Yes we do go on and on about child seats and other special equipment. This is because when we process your booking, not all our supplers carry the same types of equipment. So, if two months down the line you decide to add a child seat, we maybe sold out where these are unavailable and, hey - we hate to say 'no'!

You'll also have the chance to add your arrival flight number (assuming you are arriving at an airport!). We must have your arrival flight number at all airports. If your flight is delayed or diverted (believe us... this happens every day!) we can reschedule your car rental with our supplier. It's no good banging the counter with your fist on arrival if your six hours late and nobody knows about it!

3. Final touches!

Getting the feeling you've been here before?. Yes, but we'd just like you to have one last chance to give us your flight number for arrival. Cross-check those all-important optional extras.

Our mission is to try and get the 'perfect car hire' - we'd much rather present and confirm a single 'perfect' copy of your booking and confirm it than start processing 17 changes. Every modification to your booking is an opportunity for the change to be missed or not processed correctly. One million bookings counts for a lot of hands-on experience. If everything is fine, click 'CONTINUE'

5. Creditcard type

It's time to open your wallet! Depending on the car type and transaction value we can normally assimilate the fixed per-transaction costs as part and parcel of your car rental price. Credit cards generally apply a percentage of the sales price as a handling fee.

Even if you pre-pay your car hire using a debit card, you will still require a credit card in resort for check-in, payment of fuel etc.

Whichever payment type you choose, please remember that you can always cancel your booking with us at any time and receive a full refund right up until the day that your hire is due to start.

Don't worry that there is no 'secure' or padlock sign visible at this stage These screens are simply used to select the type of card and your billing address. The ´secure area´ is operated directly by our bankers and will be clearly visible before you are asked to enter your card number.

7. Pay at the Bank!

Time to pop down the bank! When you make a booking with us via internet, at no time do we have access to your card number. We interchange data with our bankers (HSBC or Banco Santander) using unique 'ticket numbers'. Only when you are on our bank's site will you be entering your card number. During your time at the bank, you may be asked to provide additional information to support your identity. This will be done in a pop-window from your own bankers. If you have a pop-up blocker, now would be a good time to temporarily disable it.

Currencies as a general rule, we sell our cars wherever possible in the currency of the country where the car is to be rented. For example, in dollars for the United States, in Euros for Spain, Portugal, Italy etc. If your card is issued in another currency, your bankers will apply the exchange rate for you.

9. Your voucher

You can check the status of your booking on-screen. The car rental voucher specifies where you can collect the car. If you've opted to pay on arrival in resort, you'll also find the value payable locally to ensure you won't have problems on arrival.

Irrespective of the chosen payment method, local charges for fuel and optional extras(if applicable) are not included in the voucher and these items are payable locally. The voucher specifies the local charges for all contracted optional extras.

Hit the button 'PRINT VOUCHER' to get a printer optimised page (in black & white with little ink-overhead for your printer. As a 'belts and braces' item, we'll also send you a micro voucher via email. Just in case!

Ok, so it maybe months before you travel, but please check what you've bought before you leave the store! Thank's to our highly sophisticated website, you've filled in all the details yourself. Check that the DATE and the time of your arrival match those given to you by the airline. Is the flight number correct? Will you all fit in the car selected? Is any additional equipment ordered and shown on the voucher? Did you get the right airport? (Rome has two, Paris three and London five!) Favourite causes for chaos include Ryanair selling Gerona or Reus Airports as Barcelona or customers flying to Murcia's San Javier Airport instead of Murcia City. Either way, right now everything has a simple solution. That won't be the case at midnight in the middle of a 'low-cost' airport, miles from where you thought you'd booked the car!

10. Print the voucher!

Ready to print travel documents!. To avoid the \'my dog ate it\' syndrome, we recommend you only print the voucher a few days prior to travel. We also recommend that you print two copies- one to hand in and one to hold on to. After all, you may need to contact us to shorten, lengthen or cancel your hire or need our assistance when your flight into Malaga lands in Gibraltar or Marrakech (yes, that does happen!)

Travel tip : Give the voucher to your wife, husband or travel chums. This way YOU can stand around drumming your fingers on the car rental agency counter making \'tsk tsk\' noises while they fumble for the paperwork (..."yes Granny, you hold on to the voucher dear.."). Never fails!

This is not ticketless travel. What a phrase, every passenger we've ever seen on a low-cost airline has about 20 sheets of A4 containing their 'paperless' reservation. Seriously, you are required to present your voucher on arrival. You'll also need your original driving licence (including any supplemental paper portions) and photographic proof of your identity like a passport or national identity card.

11. Flop down and chill out!

"Yes dear, I've booked the car!" We on the other hand, don't stop here. All your documentation remains visible and constantly updated on our website and supported by our staff who man our booking centres seven days a week, every day of the year (except Christmas Day and New Year's Day!). When you're travelling they're also there to support or assist you on arrival.

If you need to change your plans before or during your car hire then please talk to our staff. From extending your rental to returning home early (even from a different location) we're at your service. For now, you're all done so relax and look forward to a great holiday!